Shipping & Returns

Orders

Standard orders are typically processed between 1-3 business days and shipped using the method of your choice. Pre-orders typically ship in 4-6 weeks. Ground shipments are sent UPS. Expedited orders are sent same day as long the order is placed by 11AM PST. Orders are in transit business days only. Sometimes processing may take longer, however, depending on our ability to meet the prevailing order volume. In the event of shipping delays for any reason we will inform you via e-mail as soon as possible.

We do not currently offer international shipping.

If you have questions about your order, please contact us at hotstuff@redclayhotsauce.com and we will be happy to assist you.

Returns

If you experience an issue with your order or receive your item damaged, please contact us at hotstuff@redclayhotsauce.com and we will be happy to assist you.